Contact

Strip is operated by Ultimatum. Product questions about this EXIF/GPS tool belong here. Do not email photographs.

Email ultaultimatum@gmail.com. That inbox is read by a person. It is the same operator address used across Ultimatum’s local tools.

What to include

Browser and device (for example Safari on iPhone 16, or Chrome on Windows).
File kind: JPEG, PNG, WebP — not the file itself.
Mode: Auto, Fast, or Deep, and whether inspect still showed GPS after download.
Whether the source was HEIC converted to JPEG.

What not to send

Do not attach originals, cleaned files, or screenshots that include coordinates or faces you would not post. The point of Strip is that those bytes stay on your device. A text description is enough to debug Fast vs Deep or a HEIC rejection.

What we can and cannot do

We can explain a mode, a limit, or a bug in this web app. We cannot recover a file you already closed out of the tab, provide legal advice, or promise a forensic certificate. Privacy and terms: see the footer. There is no phone support and no ticket portal.